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Title
Text copied to clipboard!Human Resources and Quality Assurance Manager
Description
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We are looking for a Human Resources and Quality Assurance Manager to lead our HR operations and ensure compliance with quality standards. This role is essential in managing employee relations, recruitment, training, and performance management while also overseeing quality assurance processes to maintain high operational standards. The ideal candidate will have a strong background in human resources management and quality assurance, with excellent leadership and organizational skills.
As a Human Resources and Quality Assurance Manager, you will be responsible for developing and implementing HR policies, ensuring compliance with labor laws, and fostering a positive workplace culture. You will also oversee quality assurance initiatives, ensuring that company processes meet industry standards and regulatory requirements. Your role will involve collaborating with different departments to enhance employee engagement, improve operational efficiency, and maintain a high level of service quality.
Key responsibilities include managing the recruitment and onboarding process, conducting performance evaluations, and developing training programs to enhance employee skills. You will also be responsible for handling employee grievances, ensuring workplace safety, and maintaining compliance with employment laws. In addition, you will lead quality assurance efforts by conducting audits, identifying areas for improvement, and implementing corrective actions to enhance overall business performance.
To succeed in this role, you should have a degree in Human Resources, Business Administration, or a related field, along with experience in HR management and quality assurance. Strong communication, problem-solving, and leadership skills are essential. You should also be familiar with HR software, labor laws, and quality management systems.
If you are a detail-oriented professional with a passion for human resources and quality assurance, we invite you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Develop and implement HR policies and procedures.
- Oversee recruitment, onboarding, and employee development programs.
- Ensure compliance with labor laws and company regulations.
- Manage employee relations and address workplace concerns.
- Conduct performance evaluations and provide feedback.
- Lead quality assurance initiatives and process improvements.
- Monitor compliance with industry standards and regulations.
- Collaborate with management to enhance workplace culture and efficiency.
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in HR management and quality assurance.
- Strong knowledge of labor laws and HR best practices.
- Excellent leadership and organizational skills.
- Ability to handle employee relations and conflict resolution.
- Experience with HR software and quality management systems.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in both HR management and quality assurance?
- How do you ensure compliance with labor laws and industry regulations?
- What strategies do you use to improve employee engagement and workplace culture?
- Can you provide an example of a successful quality assurance initiative you led?
- How do you handle employee conflicts and grievances?
- What HR software and quality management tools have you used?
- How do you stay updated with changes in labor laws and quality standards?
- What steps do you take to ensure continuous improvement in HR and quality processes?
